What is a Physiotherapist?

A Physiotherapist is a pain and movement expert. Your physio will find out why you are in pain, help you get rid of your pain as quickly as possible and get you moving again, doing the things you enjoy.

What do consultations cost?

Our physiotherapy pricing is variable and depends on a few different factors, so we prefer to inform you of the cost when enquiring about your appointment.

Are we a Bupa preferred clinic?

Yes, we have a special agreement with Bupa so insured clients will receive a higher rebate.

Do we accept all health funds?

Yes, we accept and can process immediate rebates for all health insurance funds via our HICAPS electronic payment system.

Is the Senior card accepted?

Yes. Click here to go to the Special Offers section and click on Discount Offer tab.

Do I need a GP referral?

Generally no, if paying privately.
If you want us to bill directly to a third party (ie RTWSA (ex Workcover), MVA , DVA, EPC etc) then yes, please bring in your doctors referral.

How soon can I get in?

If it is very urgent, we will get you an appointment the same day of your call, otherwise usually within a day or two. Also leave your name and number for the receptionist to call you if there has been a cancellation.

Do you have after-hours appointments?

Yes, Monday to Thursday we open later to 7pm and Saturday mornings until 11.30am.

How long should I allow for an appointment?

Approximately 20 – 30 minutes for the initial consultation and 10 – 20 minutes for subsequent visits.

Where are you located in The Grove Shopping Centre?

Our clinic is located amongst the Professional Suites on the First floor (above BankSA).

Can you issue a sick certificate for my employer?

Yes, since June 2006, physiotherapists became the first health professionals (besides GP’s) to receive guidelines and approval for signing sick leave certificates.

Do you accept EPC and Return to Work SA/Work cover claims?

Yes we do, please ensure to bring your GP medical paperwork/referral and Claim number where appropriate.

What do I wear?

If possible, wear loose comfortable clothing so your Physio can easily see and access the injured region. This also helps if your Physio needs to teach you some new exercises.

What does "hands-on" treatment mean?

When physiotherapists talk about “hands-on” treatment they mean that they use techniques such as joint mobilisation and manipulation; massage; trigger point therapy and myofascial release. The purpose of “hands-on” treatment is to restore pain-free movement in your joints, muscles and soft tissue. Hands-on treatment for neck and back and other problems can be very effective.

Why do joints make popping and cracking noises?

Joints make many different noises, some can be serious and many are not. Some people learn how to ‘crack their knuckles’, which is the action of pushing or pulling a joint in a certain way. An air bubble can suddenly appear in the joint and can be heard with a ‘pop’. Some joints ‘crack’ as the ligaments and tendons that pass over them slide past bumps on the bones. Arthritic joints may also crack and grind. These noises usually occur each time the joint is moved. This noise is due to the roughness of the joint surface due to the loss of the smooth cartilage.

Do you provide Dry Needling and/or Acupuncture?

Yes, most of our practitioners can perform this service…. just ask when booking your appointment.

After an injury is it better to rest or to stay active?

Early mobilisation within the limits of pain, after injury helps patients return to work or sport earlier. Early physio treatment decreases pain, swelling and stiffness and helps avoid joints stiffening up.  Physiotherapists play a vital role in helping people overcome injury and regaining normal function as quickly as possible. If you injure yourself, apply first aid and have your physiotherapist or family doctor assess you as soon as possible. Commence physiotherapy straight away for best results.

Can physiotherapy help tennis elbow?

Tennis elbow is damage and pain in the tendon attaching to the outside of your elbow. It can be difficult to heal and overcome. Early intervention is very important. Ultrasound and interferential physiotherapy can help, so too can stretching and local massage. Special strengthening exercises are also very important in recovering tennis elbow.

Do you offer Pilates?

Pilates is a form of exercise that has been accepted by physiotherapists as a way of improving core stability, which is the strength and stability of the lower back and abdominal regions. There are various ways to perform Pilates’ exercises, including on a Reformer, at home with a floor mat or swiss ball. Pilates can help to overcome injuries and improve muscle balance, flexibility and coordination.

At Village Physiotherapy we use a specially sprung bench called a Reformer to work upper and lower parts of the back.

We also offer Physio exercise classes individually tailored to your injury/problem. These classes may include Pilates based movements. These sessions are lead by our Physiotherapist Philippa on Wednesdays & Saturdays. (Health fund rebates are available).

Why do I get pain in my neck, shoulder blade and arm on one side – worse after a day at the office?

Ergonomics are very important in any desk job. This includes desk and chair height, position of the computer screen and keyboard, and especially the mouse/mousepad. As physiotherapists we can advise you about all of these aspects of your workstation, as well as providing pain relieving treatment for your discomfort.  Postural awareness and self-management programmes consisting of muscle stretches and strengthing exercises are also excellent. These therapeutic solutions can be individually tailored by your professionally trained physiotherapist.

I suffer from headaches. They are pretty constant but they increase when I use a computer or do any desk work. Can physiotherapy help?

Headaches can arise from problems in the joints of the upper neck or the surrounding tissue. If your doctor has ruled out a more serious problem, you should try a course of physiotherapy to see if your neck is responsible. Treatment aimed at mobilising the joints and tissue in the neck combined with specific strengthening exercises can be very beneficial. Correcting your posture, especially when you are sitting at your desk, can also be of benefit.

On recommendation from a friend, I have changed over to seeing a physio for my back problems. In the past I needed
to get my back ‘put back in’ every few weeks. Will I be doing the same with my physio?

Generally you will only need a short course of treatment if you get back pain. A research study suggested that, on average, patients are at least 85% better after 5 visits when seeing a physiotherapist for low back pain.

Physiotherapists generally try to teach patients to become independent, once symptoms have settled and function has been restored. This is usually achieved by doing home maintenance exercises. If, however, you respond well to treatment, but get recurring episodes of trouble, then you may need ongoing maintenance sessions.

What is the length of time and cost of Massage sessions?

Current prices are as at November 2018. Concession rates do apply if applicable.
30 minutes is $48
45 minutes is $60
60 minutes is $75

Is my Massage covered by my Health Fund?

Please check with your fund that your ‘Extras’ covers Remedial Massage. If so, we can immediately process the payment through HICAPS electronic payment system and you only need to pay the gap.